Windows 8 requires the Media Feature Pack by Microsoft. This pack includes Windows Media Player and the required software. See system requirements here:. You can get the latest version of Kies from Samsung's site here. The MTP can be used when transferring files such as video, musics, and images in your gallery. However the PTP is used to transfer photos which is directly captured from your phone or device. You can replace it eventually by going to any Samsung store and buy a cable that is compatible for your device.
Yes, depending on the cable you are using it can have a bad affect on the ability to make transfers on your device. When you are in fact using a chord dedicated to only charging the computer will not detect your device.
If your file is not supported, you can convert your unsupported file to a supported one by downloading and installing file converters on your computer. MX Player supports all of the popular video formats. Before converting your file, try to use MX Player and see if the application reads it. This way, you won't go through the hassles of transferring and converting files. There are a variety of audio formats that are possible to play using your Samsung Galaxy S4.
However, there are still some formats that the said device can't support. You can try downloading from the Play store the application called MX player. This application supports almost all of the common formats of audio and video. If you don't want to it, then you can try to convert it in your computer and transfer it to your phone. If your computer cannot find the right drivers from your phone, download and install Samsung USB Driver to your computer.
Once installation is complete, connect your phone to your computer and your computer should find the right drivers for your phone. You can also download Kies and follow the instructions on How to Transfer Files from Galaxy S4 with Samsung Kies earlier in this article for more detailed tips. See more questions like this: Hi I have a video on my S4 that is 2gb.
I want to trim this and rotate. See more questions like this: I have an S4 that I dropped and the screen was damaged. I got a new S6 but with the screen being damaged I can't pull up the Smart Switch app. Yet on the other computer in the household, I'm assuming with WiFi, it took all the songs off the phone and will let me burn them onto a disc. I tried the Kies air and it only goes so far and then stalls.
I have over songs on my phone. I need to get these songs on both computers so I have double the backup. Instead of burning it straight from the phone memory, transfer the files to your computer first and then burn the files from your computer onto a CD. As part of copyright protection, some music files are restricted from being shared wirelessly so copying them through a USB cable would be a feasible option. Once all music files are copied from your phone to your PC, then you can now proceed with the burning your files to the CD for backup purposes.
I suggest you copy paste the songs from your USB and save them all on your computer first. You can download the program here. It looked like I copied the pictures from S4 to the computer. I have deleted them from S Now I cannot find the files on the computer. Any chance I can recover lost data? Yes you can recover it, but in order to do that, you will need a software called Dr.
Phone for Android installed in your computer. After downloading installed it and run the software, and connect your phone via USB cable. Now if you still get an error on the software about debugging try to disable it and restart your device. Ten just follow instruction on the software, click OK to scan your device data. Sometimes it may take long but wait patiently. Once its done scanning you can now then see the files that are deleted, you will just to select the files you wish to be recovered to your phone and your done.
You will need to turn on the USB connection on your S4. You will see it on the notification bar once you plug it in. It will look like this:. This can be due to the driver problem of your device connected to the PC. Once your device is connected look at your phone and you will see some options on how does the phone connects to the PC.
Simply choose the USB device storage or something similar. The, it will install a driver in your computer. Now, once installed download the application Kies and install it in the computer.
Run the Kies software and look for the troubleshoot device driver to let the Kies update your device driver in your computer.
Once the update has finished, restart your computer. Then try to connect it again and you can fully manage your files in your computer using the Samsung Kies Software. Which model Samsung phone do you have? If you have a higher end smartphone, like the Note3 or one that has the updated 4. Download Kies. It could also be a case of the USB drivers not installing correctly. If you have an older Kies version, I would suggest upgrading to Kies 3.
You might go through errors during the setup process, but just continue to allow the drivers to install. This has worked on my Note2 while it was still on 4. Sometimes it's the little things we miss.
Yes, the best way to this is through your PC. They are fairly inexpensive and can be picked up at any online retailer, like Amazon or Rakuten. Here's one you can check out:. You basically just copy the contents of the 32GB card to your PC using the reader and then transfer them back onto the 64GB using the same reader. During the Kies 3 installation process, did the drivers install correctly and recognize the S4 device at any time?
You may need to uninstall and reinstall Kies to fix this. You can also try using a different USB cable or connecting to a different USB port on your computer to see if there's any damage to either components.
It is recommended that you use the ports located at the back of the computer for better compatibility. There are many reasons why you are having problems with copying files from your computer to your phone. Next, I will show you the Window version of the user guide, and the version of Mac does the same thing. After downloading and installing the program, use a USB cable to connect your Samsung to the computer. You need to enable USB debugging on your phone to make sure your Samsung phone will be detected by the program on the computer successfully.
Follow the prompts to make the program recognize your Galaxy. When your phone is detected by the program successfully, the interface on your computer will show like this below.
Select the icon of "Contacts" on the list from the left side. Click on "All Contacts" and you can see all the detail will show on your right hand. Select all the contacts or part of them by ticking the box in front of the number. Choose an address to save the contacts and you can find these contacts information in your target folder on your computer. As a Samsung mobile user, you may have heard of the application that named Samsung Kies , which is an official software designed for Samsung user to back up the data from Samsung device to a computer.
You can also use this program to copy contacts from Samsung to your computer. Once you have the software installed on your computer, you can start transferring files with these quick to follow steps. Besides transferring a variety of files from PC to Galaxy S4, you can use this Android manager to transfer songs from computer to your Galaxy Note 2 easily. After going over the two methods of transferring files, we could say that this Android Management software is a better option as it offers a more convenient way to transfer files to Galaxy S4 from computer and it also comes with more features that you would find helpful.
The first method also lets you copy files to your device. Download Once you have the software installed on your computer, you can start transferring files with these quick to follow steps. Open the application. Connect your Android device to your computer using its USB cable. Choose the songs stored in the computer and start the transfer process. The same steps go for other files including pictures, videos, contacts, messages and more. Rating: 4.
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